| By
modelling, you're displaying an example, clearly showing
what you expect them to do. With a depressed person, without
any enthusiasm or who does not seem interested in anything,
also in things which are good for them, full of advantages,
you'll model how you feel excited in relation to the subject
and to what it can do for you and for others, who could have
it like you. You will be enthusiastic, open and excited,
making long pauses in your conversation, allowing the
customer to react at your painting of the situation. |
|
Modelling is an
excellent technique to employ in the moment a
"rapport" develops with the customer. It is
effective above all when it is necessary to draw it out from
a state of mind, or from a series of thoughts, and to
propose it in a more suitable way to the situation and we
need it to help them to achieve the results they would
actually get and that you can provide them with. |
